Avon Rep Flexible Ordering is launching in Campaign 9 and Avon is giving you all the tools you need to easily transition to this simple, new program.
Flexible Ordering Details
As part of Avon’s commitment to creating a simple, easy, and fun experience for their Ind. Avon Representatives, they are eliminating mail plans and are rolling out Flexible Ordering nationally in Campaign 9.
As you may or may not know, in 2016 Avon piloted this Flexible Ordering program and then rolled it out to Southeast Representatives as part of the second phase of this pilot in October of last year.
Avon received such positive responses from participants and more and more interest for this program from Representatives in the Northeast, Northwest, and Southwest. So soon all Representatives will have the flexibility to order whenever they want within the two-week campaign window—this means no more late fees, no add on fees, and all Representatives will now have an equal opportunity to order within a campaign. That’s right, regardless of when the order is placed whether inside or outside of the campaign window, no late fee will be incurred. A shipping fee will be charged for each order, but the late fee will never be charged.
Placing orders just got easier with Avon Rep Flexible Ordering!
It’s flexible: Submit order(s) whenever you want during the active two-week campaign period. And guess what – no late fees!
You’re able to provide better customer service: Customers can order through you when they want. Or, they can always order through your online store!
It’s easier for your new recruits: Your new Representatives in Flexible Ordering Districts will experience an easier Avon from their very first day on your team!
Avon Rep Flexible Ordering FAQ:
1. What is Flexible Ordering? Flexible Ordering is a new order window that allows you to order at any time during the two-week
Campaign period. 2. Why are you introducing Flexible Ordering? As part of Avons commitment to improving the Representative experience and enhancing customer service, they have taken a look at the current Mail Plan ordering schedule and are introducing a new
order process called Flexible Ordering. Now, you may place an order(s) anytime you would like from the beginning of the Campaign through the close of the Campaign. This provides you with flexibilityon when to place your order, how you service your customers, and allows you to run your business the way you want! 3. When will Flexible Ordering be available to me? Flexible Ordering launches with Campaign 9 (April 4, 2018). 4. How does this impact my business? What are the benefits? Being an Avon Representative means you work when and how you want. With Flexible Ordering, placing your orders is just as easy! It’s simple, it’s flexible, and it helps you provide better customer service and makes recruiting new Representatives easier. 5. Is there anything I need to be aware of upon implementation of Flexible Ordering? As the transition is made in the Flexible Ordering schedule, there will be a shift in the day YourAvon.com and Avon.com turn over to the next Campaign. If you haven’t already submitted your Campaign 8 order, your order must be submitted by 12 noon local time on April 3, 2018.
YourAvon.com will turn over to Campaign 9 on April 4, 2018. Avon.com will turn over to Campaign 9 on April 3, 2018.
Beginning April 4, YourAvon.com will show your current Campaign as Campaign 9 to reflect the new Flexible Ordering window. Going forward, you’re able to pick the best day for you to submit your order! 6. When do I need to submit my order as part of Flexible Ordering? Representatives need to submit their order no later than 12 noon local time on the last day of the Campaign for the sales and incentives to count for the current Campaign. 7. Can I still build future orders on YourAvon.com with Flexible Ordering? Yes! Plus, your online store (at Avon.com) and YourAvon.com calendars will be aligned moving forward. Previously, your online store and YourAvon.com were not aligned giving you the ability to place an early Campaign order via your online store. Moving forward, this won’t be an option for
you – but you’ll still be able to submit an order one week before the Campaign order processes on YourAvon.com. 8. Can I still submit my order prior to the start of the Campaign? Yes, orders can be submitted one week in advance of the Campaign opening date. However, orders will only process when the Campaign opens and will be shipped once it is billed. Plus, multiple orders submitted in advance of the Campaign (before billing processes) will be merged into one
order to reduce your shipping fees! 9. Can I still place backorders on YourAvon.com? Yes, you’ll still have the ability to place orders for two Campaigns prior. 10. What if I want to place multiple orders in a Campaign? Flexible Ordering gives you the convenience to place multiple orders in a Campaign. Just remember, multiple orders submitted in advance of the Campaign (before billing processes) will be merged into one order to reduce your shipping fees! Once the Campaign opens, an additional shipping fee is charged for each order placed in a Campaign. To avoid paying a shipping fee on each additional order you place in the Campaign, encourage your customers to place orders through your online store! 11. Are fees for placing ordering changing? Effective Campaign 9, fees will increase by $1 per order. 12. Will I still get charged late fees if I don’t place my order by the end of the Campaign? Great news! With Flexible Ordering, there are no late fees! You’re able to order at any time during the active two-week Campaign window. Placing an order after the Campaign closes? No problem! The order will count towards the next Campaign and a shipping fee will be incurred for each order submitted. 13. Why did I receive a new purchase order mailing envelope? Representatives that submit paper purchase orders will receive 3 manila envelopes in their Campaign 7 orders. These envelopes should be used to submit orders once Flexible Ordering begins. Paper purchase order users will receive more envelopes to use in future orders. 14. Will I experience a change with my delivery day? Representatives may remain on the same ordering and delivery schedule as today if this works for them. Simply continue to place your order as you do currently. Delivery schedules will largely remain
intact, although a delivery company change may occur for some districts. For a few select markets, some adjustments to your schedule may be required to meet a desired delivery day. If your order delivers via UPS, you can get up-to-the-minute tracking of your packages and notifications for packages while they are in route. You also have the option to enroll in UPS’s free MyChoice service, which allows you to add specific delivery instructions, receive delivery alerts, and much more! UPS offers a premium service as well. For more information, please go to https://www.ups.com/mychoice/features/. 15. Will the Campaigns still be shorter in 4th quarter due to accelerated schedules? Good news! We’ve adjusted the calendar for Flexible Ordering so your Campaign continues to complete at noon every other Tuesday through 4th quarter making it consistent throughout the year. 16. How will my credit limit affect my ability to place multiple orders a Campaign? There are no changes to credit rules. The outstanding balance on your account, including your new order, may not exceed your credit limit. Therefore, as long as you stay within your credit limit, you may place as many orders as you wish. When your credit limit is exceeded or if you’ve not been
assigned a line of credit, a payment may be required before your next order will release. Also, to prevent an order from being placed on credit hold, please be mindful of keeping your account balance current and in good standing. 17. When will my online store change for the new Campaign? Exciting news! Avon is aligning the online store window with the YourAvon.com window. The online store will change over to the new Campaign one day prior to YourAvon.com. 18. What impact does the Flexible Ordering schedule have to my awards cycles? Incentives? How? Your awards cycles, incentives, and sales will follow the cadence of your Flexible Ordering window. Orders placed within the active two-week Flexible Ordering window will count towards that respective Campaign’s sales, awards, and incentives. Orders placed outside of this window will count towards the next Campaign’s awards, incentives, and sales. 19. Will there be any training to help me understand the impact of Flexible Ordering on my business? Yes! A series of three training webinars will be available to help guide you through this transition!
20. I’m a Leadership Representative. How do I follow up on Campaign activity now that my Downline no longer has a specific ordering schedule? Follow-up with your Downline is a critical element of success. Leaders should have regular contact
with their Downline every Campaign with emphasis on growing new Leaders and sales. Leaders have access to daily reports for their teams on VIBE to monitor your team’s ordering activity. Below are links to our training webinars designed specifically for Leaders to help guide you through the transition.
21. What if I live in Alaska, Hawaii, or Guam? Representatives living in Alaska, Hawaii, and Guam will participate in Flexible Ordering. You may place your order at any time during the two-week Campaign period. Late fees do not apply. Deliveries to these geographies will be restricted to the same Campaign days they are currently offered.
If you are currently an Avon Representative and would like to participate in the upcoming webinar you may register now.
Webinar 3: Flexible Ordering—It’s Here!
English:
Wednesday, March 21 at 8 p.m. ET avon.com/flex-ordering-here
If you are not an Avon representative but would like to become one you can do the following. Start your Avon business with the flexible ordering schedule.
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Monica Monica Brown has been an Ind. Avon Representative since 2014 with experience in face-to-face, online sales and fundraisers. Silver Ambassador, President's Club, Honor Society and Spirit of Avon Award Recipient. Helping those who join her team that want to learn how to sell and earn with Avon.
